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CUSTOMER Services

This equipment and troubleshooting guide is intended to help customers of Broadband Digital Solutions with basic troubleshooting of network connections. The same steps are performed by Broadband Digital Solutions’ own support personnel to establish where the issue may be. In the links below, the most common reasons and resolutions are mentioned. If assistance is required or if any questions arise, Broadband Digital Solutions support is always available.

• Equipment Guide

  Troubleshooting off antennas, routers, wireless routers, switches and wireless access points. More

• Broadband Troubleshooting (Windows OS)

  This guide presumes that an antenna, router and possibly a switch is being used; useful if e-mails cannot be downloaded or sent and if there is no Internet connection.More

• Email Account Setup

  This guide is aimed at customers using Broadband mail (i.e. addresses ending with @broadbandmw.com or @bdsmw.com). More