Text Box: We welcome you to call our Sales or Helpdesks at your nearest branch for further information on any of our products or services, or for assistance: Lilongwe Office (Chief Mbelwa Building, Capital City. Below FMB Bank) Office Hours: 01 771 323 or 01 771 688 or 099 9 596 718 Out of Hours: 099 54 16 856 Blantyre Office (Chichiri Road) Office Hours: 01 840 777 or 099 99 71 001 Out of Hours: 099 99 69 209 Mzuzu Office All hours – 099 99 69 210 Or Email us… Click on the relevant department: sales or accounts or helpdesk HOW TO REQUEST ASSISTANCE OR REPORT A FAULT CAN OUR TROUBLE SHOOTING GUIDE HELP YOU? - Click HERE to download it. Please note that although we don’t mind you calling our technicians directly, this will not be the fastest or the most effective way to get assistance from us. This is because the technician may either not be in a position to be able to help you immediately, or they may not be the most relevantly qualified person to help you. BDS Provides helpdesk support 24hours a day, 7 days a week, 365 days a year, with qualified and specialized technicians readily available in Lilongwe, Blantyre, Limbe and Mzuzu. Customers wanting assistance, or experiencing problems should email us by clicking the HELPDESK link above or call their nearest office and ask for the helpdesk; faults are logged on a computerized system and the next available, most appropriately qualified technician will be assigned to help you. ‘Out of Hours’ numbers should only be called after 5pm and before 7:30am on weekdays, all day at the weekend and on Public Holidays. Text Box: Broadband Digital Solutions © 2008 . All rights reserved Text Box: PROVIDING BROADBAND INTERNET, EMAIL & VPN SERVICES THROUGHOUT MALAWI Text Box: CUSTOMER SERVICES SALES, CUSTOMER CARE & HELPDESK